05/16/2025— Positive 911 and getResQ911 are proud to announce a new strategic partnership aimed at transforming the culture of 911 communications centers while directly addressing the industry’s most pressing operational challenge: staffing shortages.

After 40 plus years collectively in and around the 911 PSAP, we at getResQ911 have seen firsthand the challenges that the understaffing crisis has created. Numerous reports and surveys by 911 vendors and associations and countless conversations with PSAP Directors all point to the results of understaffing.

At getResQ911, our approach to the Traveling 911 Telecommunicator was inspired by the model of Travel Nursing. Two of my daughters worked as travel nurses and in fact one still does and loves it! Travel nursing is a huge success across the country and if you think about it, has similar aspects to the job as a 911 Telecommunicator.

After 40 plus years collectively in and around the 911 PSAP, we at getResQ911 have seen firsthand the challenges that the understaffing crisis has created. Numerous reports and surveys by 911 vendors and associations and countless conversations with PSAP Directors all point to the results of understaffing.